Mid Richmond Neighbourhood Centre Inc.
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Services Australia - Centrelink Agency Evans Head

What is a Services Australia Centrelink Agent?

Agents are organisations in your community who have been trained to help you do business with the Department of Human Services.

At this Services Australia - Centrelink Agency you can:

  • Have your Proof of Identity documents copied
  • Use the telephone to access the department's self service options, claim Medicare rebates, speak to us or to call prospective employers.
  • Fax and photocopy documents
  • Use the computer to access a range of Government programs and services including self service and searching for jobs
  • lodge forms and pick up other forms or brochures.

Agents cannot

  • Make, review, assess or vary your payments, or
  • Issue Electronic Banking Transfers (EBTs), Concession or Medicare cards.

Agents can:

  • Respond to general questions on payments and services
  • Show you a quick and easy way to do your business using self service
  • Help you complete forms and other paperwork, and arrange referrals to specialist services.
Agents are not Department of Human Services staff.

Locations

Oaks Arcade Shop 5/6 Oak Street Evans Head NSW 2473
Monday - Friday: 9am - 12:30pm
Other Agent locations can be found at www.servicesaustralia.gov.au

How to contact us:

Visit www.servicesaustralia.gov.au for more information about payments and services
or call the listed ‘13’ or ‘1800’ number that is most relevant to your situation.

Self Service

You can use Centrelink, Medicare and Child Support online accounts to report, update or view your personal details, make claims, report employment income and download forms.

The easiest way to access the department’s online accounts is through myGov. A myGov account lets you access a range of government services online with one username and password.
  • Create a mygov account at my.gov.au
  • Centrelink phone self service 136 240
To report your income and changes to your circumstances call 133 276 (13 EARN).
ABSTUDY Freecall™
Assistance for Isolated Children
BasicsCard Balance Check Freecall™
Child Support
Centrelink debt recovery line Freecall™
Disability, Sickness and Carers
Employment Services
Families and Parents
Financial Information Service
For information in other languages:
• Centrelink
• Medicare and Child Support
Income Management Freecall™
Indigenous Call Centre Freecall™
Indigenous debt recovery line Freecall™
Medicare
myGov help desk
Older Australians
Youth and Students
TTY* Enquiries Freecall™
Complaints and feedback Freecall™

Australian Hearing
Phone 131 797
TTY* Enquiries 02 9412 6802

1800 132 317
132 318
1800 057 111
131 272
1800 076 072
132 717
132 850
136 150
132 300
 
131 202
131 450
1800 132 594
1800 136 380
1800 138 193
132 011
132 307
132 300
132 490
1800 810 586
1800 132 468

 
131797
(02) 9412 6802

Note: calls from your home phone to ‘13’ numbers from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls to ‘1800’ numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

* TTY is only for people who are deaf or have a hearing or speech impairment. A TTY phone is required to use this service.

Visit: www.servicesaustralia.gov.au

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Contact us

The Mid Richmond Neighbourhood Centre
Oaks Arcade Shop 5/6 Oak Street, Evans Head NSW 2473
Phone: (02) 6682 4334  | Fax: (02) 6682 4100


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  • Home
    • About
    • Regions History
    • Policies
    • Employment Opportunities
  • SERVICES
    • REGISTERED NDIS PROVIDER
    • COMMUNITY HUB SERVICES
    • COMMUNITY HOME SUPPORT PROGRAM >
      • CARERS SUPPORT GROUP
    • CHILD & FAMILY TEAM
    • PLAYGROUP
    • YOUTH SERVICE
    • COMMUNITY SUPPORT EMERGENCY RELIEF
    • SERVICES AUSTRALIA
    • BRIGHTER FUTURES
    • JUSTICE OF THE PEACE SERVICES
    • COMMUNITY BUS HIRE
    • OUTREACH >
      • EPIC EMPLOYMENT
      • PROBATION & PAROLE
    • VOLUNTEERING
  • What's ON!
  • DONATE
  • OUR PROJECTS
    • Community Pantry
    • Community Cooking
    • Crankfest Youth Festival
    • The Hive Community Garden
    • Evans Head Enviro Bags
    • Johnny's Evans Head
    • Food Recovery
    • My Van
  • Contact